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Contact Mr. Pocket Watch®—we’re here to help with orders, shipping, returns, and product questions. Reach us by email or form for fast, friendly support.
We aim to reply within 4 hours. Don’t hesitate to reach out—every inquiry is handled with care to ensure a fast, thoughtful response
When will my order arrive?
keyboard_arrow_downStandard delivery takes 5–10 business days. We process all Mr. Pocket Watch orders quickly to minimize your wait time.
How do I track my package?
keyboard_arrow_downYou’ll receive an email with a tracking number as soon as your timepiece ships. Use it on our Track Order Page for real-time updates.
What is your return policy?
keyboard_arrow_downWe offer a hassle-free, 30-day return policy. If your watch isn't exactly what you wanted, check our Return Policy page for easy next steps.
Is there a warranty?
keyboard_arrow_downYes! Every Mr. Pocket Watch comes with a 1-year warranty against manufacturing defects.
How do I get in touch?
keyboard_arrow_downEmail us anytime at info@mrpocketwatch.com. Our customer care team will get back to you within 24 hours.
Do you ship globally?
keyboard_arrow_downWe do. We ship to most countries worldwide (shipping times and rates vary by location). See our Shipping Policy for full details.